How to create shipment via FedEx
Purpose/Goal
To provide clear, step-by-step instructions for individuals or teams to efficiently create and manage shipments using FedEx services. This serves as a reference guide that simplifies the shipping process and ensures that users can successfully send packages using FedEx, whether for personal or business purposes.
Resources Needed
Fedex login credentials
Knowledge Base
[Video link] - where can they go to learn more? YouTube? Video from Amazon Course?
Best to attach videos on here
Attach Loom Video of SOP Being Done
[Video]
Step 1 - Log in to Fedex
Step 2 - Provide Ship from details
Step 3 - Provide deliver to Details
Step 4 - Enter Service Details
Step 5 - Enter Service Options
Step 6 - Schedule Pickup/dropoff
Step 7 - Enter Billing Details
Login credentials can be requested from Dat Le. He shared it via lastpass.
Log in to https://www.fedex.com/secure-login/en-us/#/ by entering the login name and password.
Go to Create Shipment.
Provide the contact name, phone number and email of the contact where the shipment is coming from..
Enter the Country, Address Line 1, Zip code, State or province, and City where the shipment is coming from.
Click on the tick box This is residential address if the address is residential.
Click on Next.
Enter the Contact Name, Phone number, and email of the contact who will receive the shipment.
Action Item
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