How to Update Stock Availability on Bioniva's Website

Created by Kim Santos, Modified on Fri, 28 Mar at 1:28 AM by Kim Santos

Purpose/Goal

To create a clear, consistent, and repeatable process for managing product inventory on the website. This will ensure that when products are available in WAPI, the website accurately reflects their availability and does not show them as sold out.

Resources Needed

Shopify
WAPI

Knowledge Base

Attach Loom Video of SOP Being Done

https://www.loom.com/share/6883f9a7fee8407d9b666d6fd2b7a425?sid=c844344f-f3b5-4279-9a3a-877580c3e843

Step by Step

Log in to Shopify
Go to Products
Click on the product name that needs to be updated (hyperlink).
To easily find a product, use the search field and key in the product name.

Go to Quantity section and click on the available quantity across Ste 1-3 Hop Exchange.
Log in to WAPI and go to Products Stock under products.
Match the number in Shopify with the number in WAPI
Click on Save. The stock status on the website should not be showing sold out anymore.

Quality Control

When stock in WAPI is almost out of stock, keep monitoring Shopify and Amazon so the website reflects the correct stock availability.