Brand-specific Knowledge (4)

This folder offers deep dives into each individual brand’s unique product lines, FAQs, and return/troubleshooting protocols. Agents can quickly locate information specific to Benevolent Nourishment, La Pure Cosmetics, Bioniva, Old School Labs, and Pets Are Kids. Key Topics Covered: -Brand Overviews (Target audience, product categories) -Detailed Product Information (SKUs, usage instructions, disclaimers) -Troubleshooting & Returns (Brand-specific common issues, solutions) -FAQs & Customer Tips (Most common questions and best practices)