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Requester
Subject
Description
Product
...
PAK_Premium Dental Spray 8oz
PAK_Pet Oatmeal Shampoo 1btl
PAK_Anti-Itch Spray 1btl
PAK_Hip and Joint Chew
PAK_Mushroom Dog Chew (120 ct)
PAK_Mushroom Dog Chew (120 ct) - Bundle
PAK_Mushroom Dog Chew (60 ct)
PAK_Mushroom Dog Chew (60 ct) - Bundle
PAK_25 in 1 Multivitamins
PAK_Dental Powder
PAK_Dog bowl
PAK_Red Light Therapy Vest
PAK_Other merch
OSL_Blast - Blueberry Lemonade
OSL_Blast - Caribbean Punch
OSL_Blast - Strawberry Kiwi
OSL_Blast X Blue Raspberry
OSL_Blast X Blueberry Lemonade
OSL_Blast X Watermelon Strawberry
OSL_Brawn - Rich Chocolate
OSL_Brawn - Tiramisu
OSL_Brawn - Vanilla Milkshake
OSL_Build - Fresh Berries
OSL_Build - Juicy Watermelon
OSL_Build - Unflavored
OSL_Burn 120 caps
OSL_CFW - Pink Lemonade
OSL_CFW - Unflavored 30 Sticks
OSL_Classic Creatine w/ Probiotics
OSL_Creatine 180 Capsules
OSL_Creatine for Women
OSL_Creatine Gummies
OSL_Creatine Gummies (2-pack)
OSL_Fadogia Agrestis
OSL_L-Carnitine Sour Gummy
OSL_L-Carnitine 3000 Plus
OSL_Nitric Oxide
OSL_Replica GH- Peach Lemonade
OSL_Replica GH- Watermelon
OSL_Testosterone Booster
OSL_Turkesterone Capsule
OSL_Bottle Shaker
OSL_Shirt
OSL_Other Merch
BEN_Chlorophyll Capsule
BEN_Chlorophyll Drops 2oz
BEN_Chlorophyll Gummies
BEN_Colostrum
BEN_CoQ10 200mg Ultra
BEN_Garlic & Parsley
BEN_GLP-1 Gummies
BEN_GLP-1 Probiotics
BEN_Hair Complex Lustriva
BEN_Hyaluronic Acid
BEN_Iodine Drops 2oz
BEN_L-Carnitine
BEN_Lactation Supplement 2oz
BEN_Magnesium Citrate (120 count)
BEN_Magnesium Complex
BEN_Magnesium Glycinate (120 count)
BEN_Melatonin 3MG Drops 2oz
BEN_Moringa Capsule (180ct)
BEN_NAD Supplement
BEN_NMN Zynamite
BEN_Shilajit Capsule
BEN_Tudca Bile Salts
BEN_Turkesterone
BEN_Women's Multivitamins
LAP_10mm Eyeliner
LAP_24k Gold Mask
LAP_8mm Eyeliner
LAP_Beef Tallow - Citrus
LAP_Beef Tallow - Lavander
LAP_Silver Mask
LAP_Snail Mask
LAP_Toner Pad
BIO_Eye Gel Cream
BIO_Hyaluron Serum
BIO_Neck Firming Cream
BIO_Night Creme
BIO_NMN Supplement
BIO_Ocean Mineral Creme
BIO_Retinol Creme
BIO_Retinol Serum
BIO_Vitamin C Serum
ALL_Hair Gummies
Non-product
Resolution
...
Refund / Partial Refund
Replacement
Refund & Replacement
Return & Refund
Provided General Information
Offered Discount
Subscription - Cancelled
Subscription - Paused / Pushed out schedule
Subscription - Changed Delivery Frequency
Subscription - Offered Discount
Subscription - Info Updated
Subscription - Changed Product
Subscription - Changed Quantity
Subscription - Other Save Resolution
Subscription - Reactivated
Performed DNC Clearing Steps
Redirected (Contact Third-Party Support)
Inbound - Voicemail
Inbound - No Answer
Inbound - Dropped Call
Inbound - Others
Outbound - Voicemail
Outbound - Connected
Outbound - DNC
Outbound - Follow-up
Outbound - Reactived
Outbound - Not Interested
Outbound - Wrong number
Outbound - Others
SocMed - Engaged
SocMed - Comment Hidden
N/A
<div class="control-group ticket_section"> <label class=" control-label cf_amount_refunded_3937761-label " for="helpdesk_ticket_cf_amount_refunded_3937761">Amount Refunded</label> <div class="controls "> <input class=" decimal section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_amount_refunded_3937761]" id="helpdesk_ticket_custom_field_cf_amount_refunded_3937761" /> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_replacement_id_3937761-label " for="helpdesk_ticket_cf_replacement_id_3937761">Replacement ID</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_replacement_id_3937761]" id="helpdesk_ticket_custom_field_cf_replacement_id_3937761" /> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_amount_refunded_3937761-label " for="helpdesk_ticket_cf_amount_refunded_3937761">Amount Refunded</label> <div class="controls "> <input class=" decimal section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_amount_refunded_3937761]" id="helpdesk_ticket_custom_field_cf_amount_refunded_3937761" /> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_amount_refunded_3937761-label " for="helpdesk_ticket_cf_amount_refunded_3937761">Amount Refunded</label> <div class="controls "> <input class=" decimal section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_amount_refunded_3937761]" id="helpdesk_ticket_custom_field_cf_amount_refunded_3937761" /> </div> </div>
Priority
Low
Medium
High
Urgent
Concern Type
...
Subscription Concerns
Product Complaint
Fulfillment / Shipping Concerns
Product / General Inquiry
Order Concern
Soc Med Engagement
System Concern
Affiliate Questions
Chargeback
Wholesale Inquiry
Discount / Promo Inquiry
Billing / Payment Concern
Customer Feedback
Refund not received
Third-party
Others
Outbound Call
Inbound Call
Do Not Call
PostScript
Reference Number
Product
Creatine For Women
OSL
Pearl west
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